Publications by authors named "Mark B Kauffman"
Objective: Emergency department (ED) crowding creates issues with patient satisfaction, long wait times and leaving the ED without being seen by a doctor (LWBS). Our objective was to evaluate how applying Lean principles to develop a Rapid Triage and Treatment (RTT) system affected ED metrics in our community hospital.
Methods: Using Lean principles, we made ED process improvements that led to the RTT system.