There exist ongoing discussions regarding whether, when, or why heightened reliance on social media becomes benefits or drawbacks, especially in times of crisis. Using the concepts of social liability, social support, and cognitive appraisal theory, this study examines distinct theoretical pathways through which the relational use of social media has contrasting impacts on cognitive appraisals of and emotional responses to the COVID-19 lockdown. We collected online survey data from 494 social media users in the U.
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