Publications by authors named "Marilyn Giroux"

Crowding is a critical determinant of consumers' satisfaction with and preferences for different shopping and travel situations. When considering a selection of travel and hospitality options, travelers are influenced by perceived crowding. This research examined how the current health crisis (i.

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Several technological developments, such as self-service technologies and artificial intelligence (AI), are disrupting the retailing industry by changing consumption and purchase habits and the overall retail experience. Although AI represents extraordinary opportunities for businesses, companies must avoid the dangers and risks associated with the adoption of such systems. Integrating perspectives from emerging research on AI, morality of machines, and norm activation, we examine how individuals morally behave toward AI agents and self-service machines.

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Robots and artificial intelligence (AI) technologies are becoming more prominent in the tourism industry. Nowadays, consumers are faced with multiple options involving both human and robot interactions. A series of experimental studies were implemented.

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Objective: It has been shown previously that congenitally blind francophone adults had higher auditory discrimination scores than sighted adults. It is unclear, however, if, compared to their sighted peers, blind speakers display an increased ability to detect anticipatory acoustic cues. In this paper, this ability is investigated in both speaker groups.

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