Field study of a web service for stimulating the positive side of stress: entrepreneurs' experiences and design implications.

Background: Digital services have been found promising in managing different aspects of health, also stress. We developed a web service for cultivating the positive side of stress based on the stress experiences of entrepreneurs. In this paper, we present a field study conducted to evaluate the user acceptance and the user experience of the developed service.

Emotional responses of clients to veterinarian communication style during a vaccination visit in companion animal practice.

OBJECTIVE To study the effects of veterinarian communication (ie, the information provided and gaze and body direction) and vaccination style on the emotions and physiologic reactions experienced by clients and on clients' evaluation of the expertise and trustworthiness of the veterinarian. DESIGN Simulation study. PARTICIPANTS 20 small animal clients.