Professional coaching as an effective strategy to retaining frontline managers.

Historically, executive coaching has been reserved only for the c-suite in healthcare organizations. Expanding this resource to directors and managers has been assumed to be cost-prohibitive. The authors describe an intervention whereby executive coaching was expanded beyond the c-suite, during a critical transition time for the organization in an attempt to positively impact management turnover, staff turnover, and employee satisfaction.

Coaching: an effective leadership intervention.

Organizations are transitioning from a management industrial era to a humanistic era. This transition will require a different set of leadership competencies. Competencies that reflect relationships, connections with employees, and having the skill to unleash the human capability at all levels of an organization are essential.