Nurses as seen by patients: a phenomenological study.

Objective: during the various periods of the history of the nursing profession, many differing representations of nurses have emerged in the collective imagination. The main purpose of this study, based on a qualitative approach, has been to discover the images of the nurse that patients retain in their minds when receiving care.

Methods: 6 sound-recorded focus groups were created, made up of patients and caregivers.

[Don't see, don't hear, and don't speak: the silence as an obstacle to the caring process. Phenomenological investigation among health staff working in an emergency department].

Many health professionals show their concerns about the "professional misconduct"committed by their colleagues. Such concerns are sometimes referred to colleagues or superiors, but they are rarely communicated directly to the persons concerned. Starting from these assumptions we wanted to investigate whether in the setting of italian intensive care unit, you have the same perception.