Effectiveness of Personalised Phone Calls and Short Message Service Reminders in Improving Patient Attendance at a Radiology Department.

Background: Patients missing scheduled hospital appointments pose significant challenges, including resource waste and delayed patient care. This study evaluated the effectiveness of personalised reminder systems (phone calls and short message service (SMS)) in improving patient attendance rates at a radiology department.

Methods: The study was conducted at a hospital facility in Saudi Arabia.

Factors and Reasons Associated With Appointment Non-attendance in Hospitals: A Narrative Review.

Non-attendance at hospital appointments is an extremely prevalent issue impacting healthcare systems on a daily basis. This phenomenon adversely affects patient health and healthcare providers, leading to delays in diagnosis and treatment, inefficient resource utilization, and increased healthcare expenses. The detrimental impact of non-attendance is not limited to patients who miss appointments, the knock-on effects of extended waiting times and reduced appointment availability are felt throughout healthcare systems.