The aims of this study were to investigate work conditions, to estimate the prevalence and to describe risk factors associated with Computer Vision Syndrome among two call centers' operators in São Paulo (n = 476). The methods include a quantitative cross-sectional observational study and an ergonomic work analysis, using work observation, interviews and questionnaires. The case definition was the presence of one or more specific ocular symptoms answered as always, often or sometimes.
View Article and Find Full Text PDFAim: We sought to evaluate musculoskeletal discomfort and mental and physical fatigue in the call-center workers of an airline company before and after a supervised exercise program compared with rest breaks during the work shift.
Introduction: This was a longitudinal pilot study conducted in a flight-booking call-center for an airline in São Paulo, Brazil. Occupational health activities are recommended to decrease the negative effects of the call-center working conditions.
Rev Assoc Med Bras (1992)
August 2007
Objective: Compare the Code of Medical Ethics of the Federal Council of Medicine of Brazil with codes from 11 different countries, with the purpose of improving the comprehension of their structure and contribute to the achievement of their objectives.
Methods: Codes from five continents and 11 countries: Argentina, Chile, Canada, United States, Portugal, United Kingdom, South Africa, Egypt, China, India, and Australia were studied. Information was obtained from the Internet, by accessing sites of regulatory agencies and medical associations.
Objective: Identify risk factors for musculoskeletal symptoms among call center operators of a bank in São Paulo, Brazil.
Methods: Ergonomic work analysis was carried out, involving work observation and interviews. Self-answered questionnaires performed by 108 call center operators.