Discovering "What Matters" to patients: A quality improvement project.

Purpose: Age-Friendly Health Systems were developed to provide an evidenced based framework to provide high-quality care to older adults. The purpose of this quality improvement initiative was to increase the completion of the "What Matters" section of the "Get to Know Me" boards.

Methods: Face-to-face training was provided to staff via individual sessions on "What Matters" to patients and how to complete the boards.

Designing an outcome-focused model for orienting new graduate nurses.

A new outcome-focused orientation model was developed in response to poor preceptor satisfaction and a high nurse graduate turnover. Progression through the program was determined by the orientee's accomplishment of the target or strategic outcomes across seven progressive phases-not by time and budget. At the conclusion of the first year, decreased turnover, increased preceptor satisfaction, and substantial financial savings were documented.