[Economic performance and well being in call center operators].

Introduction: Many studies highlight that workers showing high well-being prove high job performance, but it is unknown whether economic performance affects psychological well-being. This study is aimed to analyze the relationships between economic performance and well-being in call center operators.

Method: Forty-nine telephone operators, engaged in the sale of credit cards, were required to fill in questionnaires assessing the following dimensions: Well-being, Alexithymia, Coping, Psychopathological symptoms, and Self-declared Economic performance.