Advancing Telephone Focus Groups Method Through the Use of Webinar: Methodological Reflections on Evaluating Ontario, Canada's Healthy Babies Healthy Children Program.

Telephone focus groups have been increasingly popular in public health research and evaluation. One of the main concerns of telephone focus groups is the lack of nonverbal cues among participants, which could limit group interactions and dynamics during the focus group discussion. To overcome this limitation, we supplemented telephone focus groups with webinar technology in a recent evaluation of a provincial public health program in Ontario, Canada.