Health systems faced a crisis when SARS-CoV-2 became a pandemic in spring 2020, with Metropolitan Detroit being a major hotspot during that time.
The Henry Ford Health System, which includes multiple hospitals and clinics, implemented various strategies to manage the influx of COVID-19 patients and handle the shutdown of other services due to state mandates.
Key challenges included establishing new communication networks and efficiently managing resources like ventilators and ICU beds, leading to valuable lessons learned from this experience.