Nurse, Provider, and Emergency Department Technician: Perceptions and Experiences of Violence and Aggression in the Emergency Department.

Introduction: Patient/visitor violence and aggression (V&A) in the emergency department occurs daily. Few interventions exist to decrease V&A. Research describing prevalence, severity, and perceived safety among ED clinicians is limited.

Patient Extrication Process for Urban Emergency Departments.

Objectives: This project aimed to create and implement a safe and efficient role-based process to rapidly extricate traumatically injured persons transported to the emergency department via police transport or private vehicle.

Methods: A simulation exercise was conducted with an interdisciplinary team of ED personnel, Philadelphia Police Department, and University of Pennsylvania police officers to identify the necessary steps to rapidly extricate traumatically injured individuals.

Results: The simulation exercise identified several new processes needed to complete rapid extrications of traumatically injured individuals from private and police vehicles.

Impact of a Planned Workflow Change: Super Track Improves Quality and Service for Low-Acuity Patients at an Inner-City Hospital.

Unlabelled: ED volume and acuity were anticipated to increase at an inner-city hospital. A strategy to mitigate the impact was needed.

Methods: A multidisciplinary team facilitated a workflow modification project implementing a Super Track to treat low-acuity patients.