Incorporating a Civility Program Into a Healthcare System: Journey or Expedition?

Purpose/objectives: Incivility contributes to employee dissatisfaction, turnover, patient errors, and a disrespectful culture. Turnover rates and employee exit interviews alerted hospital leaders to uncivil behaviors exhibited by staff. A clinical nurse specialist (CNS) team captured this as an opportunity to create a civility program to develop team cohesiveness and improve patient safety.

Perceptions of the influence of social media and therapeutic relationships on nurses: a systematic review protocol of qualitative evidence.

The objective of the review is to explore the perceptions of the influence social media has on professional boundaries and therapeutic relationships between nurses and their patients and families.