Proactive Outreach for At-risk Health Plan Members During COVID-19 Pandemic in New Mexico.

Objective: -Explore the impact of proactive outreach to a health plan population during COVID-19 pandemic in New Mexico.

Background: -By March 2020, the 2019 novel coronavirus (COVID-19) was a global pandemic, circulating in more than 114 countries. As more information about virus transmission, symptoms, and comorbidities were reported over time, recommendations for reducing the spread of the virus within communities was provided by leading health organizations like the Centers for Disease Control and Prevention (CDC).