Emotionally Intelligent People Use More High-Engagement and Less Low-Engagement Processes to Regulate Others' Emotions.

Existing research has linked emotional intelligence (EI) with intrinsic emotion regulation (processes people use to regulate their own emotions). However, there has not yet been an empirical examination of whether EI abilities relate to extrinsic emotion regulation (processes people use to regulate other people's emotions). This study (N = 178 undergraduates) examines whether ability EI (as measured by the Mayer-Salovey-Caruso Emotional Intelligence Test) correlates with eight extrinsic regulation processes (as measured by the Regulation of Others' Emotions Scale, including downward comparison, expressive suppression, humour, distraction, direct action, reappraisal, receptive listening and valuing).