Publications by authors named "Kim Pollock"

The novel Coronavirus (COVID-19) has created a deadly pandemic that is now significantly impacting the United States. Otolaryngologists are considered high risk for contracting disease, as the virus resides in the nasal cavity, nasopharynx, and oropharynx. While valuable work has been publicized regarding several topics in Rhinology, we discuss other aspects of our specialty in further detail.

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The COVID-19 pandemic has quickly and radically altered how Otolaryngologists provide patient care in the outpatient setting. Continuity of care with established patients as well as establishment of a professional relationship with new patients is challenging during this Public Health Emergency (PHE). Many geographic areas are under "stay at home" or "shelter in place" directives from state and local governments to avoid COVID-19 exposure risks.

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Many physicians continue to wrestle with an economy-in-recovery and declining reimbursements. In this business climate, practices can't afford reimbursement process mistakes and inefficiencies; they're simply too expensive. Just a few denied surgical claims can cost a practice thousands of dollars.

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As expenses rise and reimbursements remain flat or decline, it's more important than ever to scrutinize practice expenditures on a regular basis. This article provides tips for evaluating individual line items on the profit and loss statement and identifying expenses that can be reduced without sacrificing quality of care or patient satisfaction. When aggregated, even seemingly small reductions add up to big annual savings.

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Utilization of Nurse Practitioners (NPs) in otolaryngology practices is increasing. Otolaryngologists now employ NPs to assist with patient care responsibilities in a variety of settings, from solo practice to large academic groups. This article addresses the appropriate third-party billing methods for NP services.

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