Publications by authors named "Ki-Hyun Um"
Social Sustainability of a Firm: Orientation, Practices, and Performances.
Int J Environ Res Public Health
October 2022
Article Synopsis
- This paper examines the relationship between firms' social sustainability practices and their social and financial performance, focusing on employee well-being and corporate social involvement.
- It utilizes social identity theory, social exchange theory, and resource-based view to explain how these practices affect both intermediate outcomes (like employee satisfaction) and overall financial results.
- Results from 212 U.S. manufacturing firms indicate that a strong social orientation improves both social and financial performance through direct and indirect pathways.
The present study aims to conceptualize service quality and perceived value in the context of blended learning by redefining and modifying the existing SERVQUAL model, reviewing prior marketing literature on perceived value, and examining the relationships between service quality, perceived value, and student satisfaction. The sample was restricted to colleges in South Korea, where blended learning programs have started to receive much attention. We examined our hypotheses by using regression analysis via the statistical programs Amos 22.
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