In the contemporary world, security and safety are significant concerns for any country that wants to succeed in tourism, attracting investors, and economics. Manually, guards monitoring 24/7 for robberies or crimes becomes an exhaustive task, and real-time response is essential and helpful for preventing armed robberies at banks, casinos, houses, and ATMs. This paper presents a study based on real-time object detection systems for weapons auto-detection in video surveillance systems.
View Article and Find Full Text PDFIntegration between information systems is critical, especially in the healthcare domain, since interoperability requirements are related to patients' data confidentiality, safety, and satisfaction. The goal of this study is to propose a solution based on the integration between queue management solution (QMS) and the electronic medical records (EMR), using Health Level Seven (HL7) protocols and Extensible Markup Language (XML). The proposed solution facilitates the patient's self-check-in within a healthcare organization in UAE.
View Article and Find Full Text PDFThe paper proposes three modeling techniques to improve the performance evaluation of the call center agent. The first technique is speech processing supported by an attention layer for the agent's recorded calls. The speech comprises 65 features for the ultimate determination of the context of the call using the Open-Smile toolkit.
View Article and Find Full Text PDFMeasuring the productivity of an agent in a call center domain is a challenging task. Subjective measures are commonly used for evaluation in the current systems. In this paper, we propose an objective framework for modeling agent productivity for real estate call centers based on speech signal processing.
View Article and Find Full Text PDFInform Health Soc Care
March 2014
Recent epidemiological studies have shown an increased incidence of diabetes worldwide. In United Arab Emirates (UAE), where this study on Emirati children was conducted, over 20% of the population has diabetes. With such a high incidence, there is a need to raise the awareness of the disease in order to reduce the growing number of cases and manage the disease more effectively.
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