Publications by authors named "Kevin Workentin"
Quality of Care and Satisfaction With Care on Palliative Care Units.
J Pain Symptom Manage
February 2016
Context: There is little research on quality of care specific to palliative care units (PCUs).
Objectives: To delineate important aspects of satisfaction with care and quality of care on a PCU, as described by inpatients, family caregivers, and health care professionals.
Methods: Qualitative interviews and focus groups were conducted across four Toronto PCUs, with a total of 46 patient/caregiver interviews and eight staff focus groups.
Background: Clinician-patient communication is central in palliative care, but it has not been described qualitatively which specific elements of communication are important for high-quality palliative care, particularly in the inpatient setting.
Objective: Our aim was to identify elements of communication that are central to quality of care and satisfaction with care on palliative care units (PCUs), as described by inpatients, family caregivers, and health care providers.
Methods: Qualitative interviews with patients/caregivers and focus groups with staff were conducted on four PCUs.