Head-up displays (HUDs) have the potential to change work in operation environments by providing hands-free information to wearers. However, these benefits may be accompanied by trade-offs, primarily by increasing cognitive load due to dividing attention. Previous studies have attempted to understand the trade-offs of HUD usage; however, all of which were focused on land-based tasks.
View Article and Find Full Text PDFThe purpose of this study was to 1) examine whether frequency of positive and negative interactions (manipulated via reliability) with a computer agent had an impact on an individual's trust resilience after a major error occurs and 2) empirically test the notion of relationship equity, which encompasses the total accumulation of positive and negative interactions and experiences between two actors, on user trust on a separate transfer task. Participants were randomized into one of four groups, differing in agent positivity and frequency of interaction, and completed both a pattern recognition task and transfer task with the aid of the same computer agent. Subjective trust ratings, performance data, compliance, and agreement were collected and analyzed.
View Article and Find Full Text PDFSimulated environments have become better able to replicate the real world and can be used for a variety of purposes, such as testing new technology without any of the costs or risks associated with working in the real world. Because of this, it is now possible to gain a better understanding of cognitive demands when working in operational environments, where individuals are often required to multitask. Multitasking often results in performance decrements, where adding more tasks can cause a decrease in performance in each of the individual tasks.
View Article and Find Full Text PDFThe operational costs of multitasking are more pressing given the increase in wearable technologies (head-up displays; HUDs) that facilitate multitasking. Often multitasking comes with performance costs, where the addition of more tasks impairs the performance of the tasks. The current study explored the extent to which multitasking interference can be characterised in simulated environments, as opposed to risky and harsh environments in real operational contexts.
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