The Role of Specifically Tailored Communication Training Among Factors Influencing Consent for Cornea Donation Requested Via Telephone.

Background: Consent for cornea donation from non-heart-beating donors is often requested by means of telephone interviews with relatives of the deceased. The purpose of this study was to identify the effect of specifically tailored interviewer communications training among other factors related to obtaining consent.

Methods: A retrospective analysis of consent requests made by the Aachen Cornea Bank was performed.