Communication plays key role in OB patient expectations.

Obstetrics is a medical specialty with high profesional liability exposure. Every aspect of an adverse OB outcome has become an opportunity for a legal review. Common root causes in adverse outcomes include communication failure, poor teamwork, and system failures.

Developing a culture of safety in ambulatory care settings.

The focus on medical error prevention has prompted forward-thinking healthcare providers to increasingly support an organizational culture that supports and promotes patient safety. A culture of safety is necessary before other patient safety practices can be introduced successfully. Various elements of a culture of safety are discussed.