Existing work on attribution theory distinguishes between external and internal attributions (i.e., "I overcame adversity due to luck" vs.
View Article and Find Full Text PDFProc Natl Acad Sci U S A
September 2022
Millions of employees are victims of violent crimes at work every year, particularly those in the retail industry, who are frequent targets of robbery. Why are some employees injured while others escape from these incidents physically unharmed? Departing from prevailing models of workplace violence, which focus on the static characteristics of perpetrators, victims, and work environments, we examine why and when injuries during robberies occur. Our multimethod investigation of convenience-store robberies sought evidence from detailed coding of surveillance videos and matched archival data, preregistered experiments with formerly incarcerated individuals and customer service personnel, and a 3-y longitudinal intervention study in the field.
View Article and Find Full Text PDFFalse accusations of wrongdoing are common and can have grave consequences. In six studies, we document a worrisome paradox in perceivers' subjective judgments of a suspect's guilt. Specifically, we found that people (including online panelists, = 4,983, and working professionals such as fraud investigators and auditors, = 136) use suspects' angry responses to accusations as cues of guilt.
View Article and Find Full Text PDFResearch has documented conflicting evidence about the relationship between a leader's unpleasant affective displays and team performance. Drawing on the dual threshold model of anger, we propose a novel explanation for this paradox such that the positive relationship between leaders' unpleasant affect and team performance turns negative at high levels of intensity. We examined our hypothesis in a multilevel field study of 304 halftime locker room speeches involving 23 high school and college basketball teams and a follow-up experiment.
View Article and Find Full Text PDFProc Natl Acad Sci U S A
May 2016
We posit that the modern airplane is a social microcosm of class-based society, and that the increasing incidence of "air rage" can be understood through the lens of inequality. Research on inequality typically examines the effects of relatively fixed, macrostructural forms of inequality, such as socioeconomic status; we examine how temporary exposure to both physical and situational inequality, induced by the design of environments, can foster antisocial behavior. We use a complete set of all onboard air rage incidents over several years from a large, international airline to test our predictions.
View Article and Find Full Text PDFDoes power corrupt a moral identity, or does it enable a moral identity to emerge? Drawing from the power literature, we propose that the psychological experience of power, although often associated with promoting self-interest, is associated with greater self-interest only in the presence of a weak moral identity. Furthermore, we propose that the psychological experience of power is associated with less self-interest in the presence of a strong moral identity. Across a field survey of working adults and in a lab experiment, individuals with a strong moral identity were less likely to act in self-interest, yet individuals with a weak moral identity were more likely to act in self-interest, when subjectively experiencing power.
View Article and Find Full Text PDFDoes emotional intelligence promote behavior that strictly benefits the greater good, or can it also advance interpersonal deviance? In the investigation reported here, we tested the possibility that a core facet of emotional intelligence--emotion-regulation knowledge--can promote both prosocial and interpersonally deviant behavior. Drawing from research on how the effective regulation of emotion promotes goal achievement, we predicted that emotion-regulation knowledge would strengthen the effects of other-oriented and self-oriented personality traits on prosocial behavior and interpersonal deviance, respectively. Two studies supported our predictions.
View Article and Find Full Text PDFWe empirically examine the reflexive or automatic aspects of moral decision making. To begin, we develop and validate a measure of an individual's implicit assumption regarding the inherent morality of business. Then, using an in-basket exercise, we demonstrate that an implicit assumption that business is inherently moral impacts day-to-day business decisions and interacts with contextual cues to shape moral behavior.
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