Introduction: As health information systems (HIS) become a critical part of patient care, it is crucial to build an effective education strategy that facilitates the adoption and sustained use of these systems. The COVID-19 pandemic (2019-2023) has contributed to the rapid shift in virtual education and training for healthcare staff.
Objective: We sought to evaluate the efficacy and long-term sustainability of virtual training for using a HIS by examining opportunities and challenges.
Background: To optimize their use of a new Health Information System (HIS), supporting health care providers require effective HIS education. Failure to provide this education can significantly hinder an organization's HIS implementation and sustainability efforts.
Objective: The aim of this review is to understand the most effective educational strategies and approaches to enable health care providers to optimally use an HIS.