A research coding method to evaluate medical clinicians conduct of behavioral health care in patients with unexplained symptoms.

Objective: Develop a reliable coding method of a Behavioral Health Treatment Model for patients with Medically Unexplained Symptoms (BHTM-MUS).

Methods: Two undergraduates trained for 30h coded videotaped interviews from 161 resident-simulated patient (SP) interactions. Trained on 45 videotapes, coders coded 33 (20%) of 161 study set tapes for the BHTM-MUS.

A research coding method to evaluate a smoking cessation model for training residents-A preliminary report.

Objective: Develop a reliable coding method of a cigarette cessation model used to train residents - a preliminary report.

Methods: Two trained (30h) undergraduates coded videotaped interviews from 161 resident-simulated patient (SP) interactions. To establish reliability, coders coded 33 (20%) of 161 study set tapes for the BHTM.

A research coding method for the basic patient-centered interview.

Objective: To develop a more reliable coding method of medical interviewing focused on data-gathering and emotion-handling.

Methods: Two trained (30h) undergraduates rated videotaped interviews from 127 resident-simulated patient (SP) interactions. Trained on 45 videotapes, raters coded 25 of 127 study set tapes for patient-centeredness.

A questionnaire identifying four key components of patient satisfaction with physician communication.

Objective: To improve efficiency and retain the 4 factors of a reliable, valid interview satisfaction questionnaire (ISQ).

Method: 105 residents conducted 301 patient-centered interviews with 10 simulated patients (SP). SPs portrayed three scenarios for each resident and completed the ISQ and the Communication Assessment Tool (CAT) after each.