Community pharmacists' and residents' decision making and unmet information needs when completing comprehensive medication reviews.

Objective: To (1) characterize community pharmacists' and community pharmacy residents' decision making and unmet information needs when conducting comprehensive medication reviews (CMRs) as part of medication therapy management and (2) explore any differences between community pharmacists and community pharmacy residents in CMR decision making and unmet information needs.

Design: Thirty-to 60-minute semistructured interviews framed using a clinical decision-making model (CDMM) were conducted with community pharmacists and residents.

Setting And Participants: Participants were recruited from practice-based research networks and researchers' professional networks.