Examining Racial and Ethnic Disparities Among Older Adults in Long-Term Care Facilities.

Background And Objectives: The purpose of this project was to examine individual-level ethnic and racial differences and facility-level differences in types of complaints and rates of complaint resolution in a local long-term care ombudsman program.

Research Design And Methods: We employed a mixed-methods sequential explanatory design. First, we analyzed secondary complaint data based on residents' race and ethnicity (n = 464) and facility characteristics (n = 101).