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Publications by authors named "John Nauright"

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Synopsis of recent research by authors named "John Nauright"

  • - John Nauright's recent research focuses on service quality in health-fitness clubs, particularly in the context of China, investigating how various service dimensions affect customer satisfaction.
  • - His study involved qualitative data collection from online reviews of 30 Tera Wellness clubs in Shanghai, utilizing content analysis to identify key themes related to service quality.
  • - The findings from this research contribute to the understanding of customer satisfaction in the fitness industry, providing useful insights for improving service delivery in the health-fitness sector.

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