Quantifying value for physician order-entry systems: a balance of cost and quality.

Healthcare CFOs commonly demand hard data to prove that an investment in computerized physician order entry (CPOE) will be worthwhile. However, a balanced analysis of cost and quality of the CPOE system has advantages over traditional return-on-investment appraisals. Montefiore Medical Center (MMC), Bronx, New York, assessed the value of its CPOE system by quantifying cost and quality measures rather than relying solely on dollar returns.