Jt Comm J Qual Patient Saf
March 2024
Background: Professional distress and burnout are increasingly common among health professionals. This trend prompted stakeholders at a large multicenter health care system to survey supervisors for improvement opportunities. The stakeholders learned that workplace leaders lacked tools and direction for appropriately responding to distressed employees.
View Article and Find Full Text PDFGoal: Employee assistance programs (EAPs) have been evolving since they first became prevalent in the 1970s. The important counseling component of EAPs is sometimes lost in discussions about what they do, with many EAPs marketing a broad portfolio of services such as childcare, elder care, legal referral, and other concierge services rather than counseling. The objective of this study was to examine outcomes for the EAP of one organization (Mayo Clinic), compare them to outcomes reported in the literature, and gain insights to help all healthcare organizations best support their employees.
View Article and Find Full Text PDFEven Superman sought assistance from the Super Friends from time to time. So why can't "super docs" make better use of available resources? It can help them defeat the villainy of burnout. Knowing when to ask for help is a superpower in itself.
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