Consumers' adverse drug event reporting via community pharmacists: three stakeholder perception.

Background: Adverse drug event (ADE) reporting is a significant process to increase consumer care and consumer safety associated with the use of medicines. An in-depth investigation into low ADE reporting by consumers and community pharmacists was undertaken to uncover interventions to improve reporting.

Method: In-depth interviewing of the three parties; consumers, pharmacists and employees of the Pharmacovigilance Center in Thailand, was used to collect the data.

Factors influencing patient intention to report adverse drug reaction to community pharmacists: A structural equation modeling approach.

Background: Under-reporting of adverse drug reactions (ADRs) is the main problem of spontaneous ADR reporting systems, especially reporting from community pharmacists. However, community pharmacists cannot report ADRs if patients do not report them.

Objective: To investigate factors that can influence patients' intention to report ADRs to community pharmacists and to develop a structural model of influencing factors to report ADRs from patients.