Publications by authors named "Jeremy Bikah Bi Nguema Engoang"
Article Synopsis
- During the COVID-19 pandemic, a health organization analyzed the gaps in telemedicine delivery among patients of color and those with limited English proficiency to prevent worsening health disparities.
- Using Lean problem-solving strategies, they identified and implemented changes across community engagement, technology, education, and access to promote equity in telemedicine use.
- The results showed a notable increase in telemedicine usage among Hispanic patients and Spanish speakers, while preferences shifted from telephone to video encounters over time, indicating progress in addressing inequities in healthcare delivery.
Background: Costs incurred by health systems when caring for populations with social or behavioral complexity are poorly understood. We compared the frequency and costs of unreimbursed care among individuals with complexity factors (homelessness, a history of county jail incarceration, and/or substance use disorder or mental illness [SUD/MI]).
Methods: We conducted a cross-sectional analysis using electronic health record data for adults aged 18 and older between January 1, 2016 and December 31, 2017 from a Midwestern safety-net health system.