Publications by authors named "Jennifer L Unnerstall"

Objective: A self-report measure of the perfect automation schema (PAS) is developed and tested.

Background: Researchers have hypothesized that the extent to which users possess a PAS is associated with greater decreases in trust after users encounter automation errors. However, no measure of the PAS currently exists.

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Objective: We present alternative operationalizations of trust calibration and examine their associations with predictors and outcomes.

Background: It is thought that trust calibration (correspondence between aid reliability and user trust in the aid) is a key to effective human-automation performance. We propose that calibration can be operationalized in three ways.

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