Why and how to implement an incident command system in business continuity management.

In a disaster, businesses face concurrent challenges of maintaining business continuity required to keep the business open, while reacting, responding and recovering from the chaos and impacts of the disaster. This article takes the reader through the conceptual and practical facets of the Incident Command System, the framework components, organisation structure, incident deployment methodology and common documentation. Each framework component is taken from its concept definition and drilled down into a description of high-level implementation.