Keys to successful implementation of a French national quality indicator in health care organizations: a qualitative study.

Background: Several countries have launched public reporting systems based on quality indicators (QIs) to increase transparency and improve quality in health care organizations (HCOs). However, a prerequisite to quality improvement is successful local QI implementation. The aim of this study was to explore the pathway through which a mandatory QI of the French national public reporting system, namely the quality of the anesthesia file (QAF), was put into practice.

[Quality of life at work and quality of work].

Unease at work is the consequence of a growing difficulty in carrying out high quality work based on performance criteria. Healthcare professionals are well placed to highlight these criteria which can be discussed within work groups. The aim of these groups is to work towards compromises combining efficiency and health.