Co-design of a patient experience survey for arthritis central intake: an example of meaningful patient engagement in healthcare design.

Background: To describe the process of patient engagement to co-design a patient experience survey for people with arthritis referred to central intake.

Methods: We used a participatory design to engage with patients to co-design a patient experience survey that comprised three connected phases: 1) Identifying the needs of patients with arthritis, 2) Developing a set of key performance indicators, and 3) Determining the survey items for the patient experience survey.

Results: Patient recommendations for high quality healthcare care means support to manage arthritis, to live a meaningful life by providing the right knowledge, professional support, and professional relationship.

The voice of patients in system redesign: A case study of redesigning a centralized system for intake of referrals from primary care to rheumatologists for patients with suspected rheumatoid arthritis.

Background: The published literature demands examples of health-care systems designed with the active engagement of patients to explore the application of this complex phenomenon in practice.

Methods: This case study explored how the voice of patients was incorporated into the process of redesigning an element of the health-care system, a centralized system for intake of referrals from primary care to rheumatologists for patients with suspected rheumatoid arthritis (RA)-centralized intake. The phenomenon of patient engagement using "patient and community engagement researchers" (PaCERs) in research and the process of redesigning centralized intake were selected as the case.

Support for Living a Meaningful Life with Osteoarthritis: A Patient-to-Patient Research Study.

Objective: This study addresses the perspectives of patients with osteoarthritis (OA) about the gap between available support and their needs, with a focus on patient experience and what is important to them. It was a key component of a research initiative to co-develop an evidence-based model for central referral from primary to specialty care for arthritis patients.

Methods: Patients with OA and trained in engagement methods used adapted qualitative methods to co-design and conduct the study.

Level of RN educational preparation: its impact on collaboration and the relationship between collaboration and professional identity.

This study had a dual purpose: to determine (1) whether level of education (diploma/baccalaureate, master's/doctoral) affects nurses' perceptions of their interprofessional collaboration, and (2) whether there is a relationship between collaboration and professional identity. A stratified random sample of nurses completed a mailed survey assessing 4 dimensions of collaboration (mutual safeguarding of concerns, power/control, clarity of patient-care goals, and practice spheres) and professional identity. Higher level of education was found to impact positively on the first 3 dimensions.