Personalized diversification of complementary recommendations with user preference in online grocery.

Complementary recommendations play an important role in surfacing the relevant items to the customers. In the cross-selling scenario, some customers might present more exploratory shopping behaviors and prefer more diverse complements, while other customers show less exploratory (or more conventional) shopping behaviors and want to have a deep dive of less diverse types of complements. The existence of two distinct shopping behaviors reflects users' different shopping intents and requires complementary recommendations to be adaptable based on the user's shopping intent.

Understanding user intents in online health forums.

Online health forums provide a convenient way for patients to obtain medical information and connect with physicians and peers outside of clinical settings. However, large quantities of unstructured and diversified content generated on these forums make it difficult for users to digest and extract useful information. Understanding user intents would enable forums to find and recommend relevant information to users by filtering out threads that do not match particular intents.