Apart from the Medical Complaints, Why do Patients Use Emergency Medical Services? Results of a Patient Survey.

Introduction: Many countries face an increased use of emergency medical services (EMS) with a decreasing percentage of life-threatening complaints. Though there is a broad discussion among experts about the cause, patients' self-perceived, non-medical reasons for using EMS remain largely unknown.

Methods: The written survey included EMS patients who had≥1 case of prehospital emergency care in 2016.