Publications by authors named "Jane I Zimmerman"

Background: Insightful accounts of patient experience within a health care system can be valuable for facilitating improvements in service delivery.

Objective: The aim of this study was to explore patients' perceptions and experiences regarding a tertiary hospital Diabetes and Endocrinology outpatient service for the management of type 2 diabetes mellitus (T2DM).

Method: Nine patients participated in discovery interviews with an independent trained facilitator.

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