Ending disruptive behavior: staff nurse recommendations to nurse educators.

The purpose of this qualitative descriptive study was to identify educational strategies that can prepare new graduates to manage disruptive behavior (DB) in the workplace. DB is any inappropriate behavior, confrontation, or conflict - ranging from verbal abuse to sexual harassment - that harms or intimidates others to the extent that quality of care or patient safety could be compromised. Individual interviews were conducted with nine staff nurses currently in practice in acute care settings in the United States.

Successful management of disruptive behavior: a descriptive study.

The purpose of this qualitative descriptive study was to describe techniques nurses use to successfully manage disruptive behavior (DB) of colleagues. DB is any inappropriate behavior, confrontation, or conflict, ranging from verbal abuse to physical and sexual harassment. Nine RNs who had successfully managed DB in a nurse colleague participated in individual interviews.