Scaling technician product verification: Contextual analysis for developing an implementation strategy for a large community pharmacy chain.

Objective: To identify facilitators and barriers of early implementation of a technician product verification (TPV) program in a large community pharmacy chain.

Methods: A mixed-methods (surveys, semistructured interviews, and nondisguised direct observation) approach was used to ascertain facilitators and barriers to implementation and to subsequently develop a scalable implementation strategy with the aim to accelerate TPV scalability across a large community pharmacy chain in states where it is permitted. One-on-one staff interviews and observations provided qualitative data to identify facilitators and barriers to TPV.