Publications by authors named "Ivette Reyes Hernandez"
Background: For a medication dispensing service to function with quality, continuous evaluation is required, which is why it is necessary to have reliable measurement tools that make it possible. Quality indicators can serve as tools for managing quality, as they are variables that directly or indirectly measure changes in a situation and help evaluate the progress made in addressing it. This article aims to determine the feasibility and reliability of a quality indicator system for a drug dispensing service for paediatric outpatients in two Mexican hospitals.
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- The study emphasizes the importance of incorporating pharmacological, family, and social factors when analyzing patient experiences with medication through qualitative methods.
- A systematic review identified 26 articles focused on phenomenological approaches to understand patients' medication experiences, utilizing methods like in-depth interviews and focus groups.
- Findings indicate that qualitative research methods, especially phenomenology, effectively reveal how patients interpret their experiences with medications, enhancing understanding of their lived realities.
Introduction: The lack of standard operating procedures (SOPs) to provide health education to patients with diabetes means that this service is provided in a heterogeneous, isolated and intermittent manner, thus limiting quality.
Objective: To validate a SOP to provide health education to diabetic patients using Delphi methodology and determining its efficacy in clinical practice by performing a pilot study.
Methods: The SOP was designed from a theoretical analysis of the available literature; a participatory brainstorming technique was used to define the processes included in the SOP.
Objectives: This article presents a methodological strategy to design and validate quality indicators for drug dispensing in a pediatric hospital.
Setting: The literature evaluation, design, and validation of indicators by experts were carried out from September 2017 to March 2018 in the pharmaceutical services of a pediatric hospital at the Autonomous University of the State of Hidalgo, Mexico.
Practice Description: The design and validation of quality indicators for dispensing allow the evaluation, planning, and follow-up of this activity.