Background: For a medication dispensing service to function with quality, continuous evaluation is required, which is why it is necessary to have reliable measurement tools that make it possible. Quality indicators can serve as tools for managing quality, as they are variables that directly or indirectly measure changes in a situation and help evaluate the progress made in addressing it. This article aims to determine the feasibility and reliability of a quality indicator system for a drug dispensing service for paediatric outpatients in two Mexican hospitals.
View Article and Find Full Text PDFObjectives: This article presents a methodological strategy to design and validate quality indicators for drug dispensing in a pediatric hospital.
Setting: The literature evaluation, design, and validation of indicators by experts were carried out from September 2017 to March 2018 in the pharmaceutical services of a pediatric hospital at the Autonomous University of the State of Hidalgo, Mexico.
Practice Description: The design and validation of quality indicators for dispensing allow the evaluation, planning, and follow-up of this activity.