This research aims to determine the factors, impacts, and solutions for health literacy in the Outer Baduy hamlets of Kanekes Village, Indonesia. The method used in this research is qualitative, which produces an in-depth explanation of the existing problems. Data were collected through interviews and documentation.
View Article and Find Full Text PDFPurpose: This study aims to investigate the simultaneous effect of subjective norm, perceived behavioral control and trust on patient loyalty.
Design/methodology/approach: The empirical data were collected through survey. The respondents of the survey are 157 patients of a health-care service institution in Bogor, Indonesia.