[Public telemental health during COVID-19 pandemic: preliminary approaches on mental-health help-line program (MHLP)].

This paper focuses on the remote mental health care program developed at DGSAM, in Buenos Aires City during the COVID-19 pandemic. It is based on the concepts of telemental health. The change carried out from a previous phone orientation program towards a healthcare system with comprehensive health electronic records (HIS) and carried-out by mental health professionals, intersectorial articulation and progressive mental health care networks are the most outstanding aspects of the program.