Implementation of the 5S-KAIZEN-TQM approach in a public hospital in Tunisia.

Introduction: The 5S-Kaizen-TQM is a step-by-step approach, originally implemented in the Japanese industry as a continuous improvement strategy.

Aim: To underline the positive impact of its implementation in three pilot departments in Tunisia public hospital.

Methods: The 5S-KAIZEN-TQM introduced into three clinical departments lasted 6 months from February 2021 to July 2021.