Publications by authors named "Hossam Faris"

The Covid-19 pandemic has led to an increase in the awareness of and demand for telemedicine services, resulting in a need for automating the process and relying on machine learning (ML) to reduce the operational load. This research proposes a specialty detection classifier based on a machine learning model to automate the process of detecting the correct specialty for each question and routing it to the correct doctor. The study focuses on handling multiclass and highly imbalanced datasets for Arabic medical questions, comparing some oversampling techniques, developing a Deep Neural Network (DNN) model for specialty detection, and exploring the hidden business areas that rely on specialty detection such as customizing and personalizing the consultation flow for different specialties.

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Automatic symptom identification plays a crucial role in assisting doctors during the diagnosis process in Telemedicine. In general, physicians spend considerable time on clinical documentation and symptom identification, which is unfeasible due to their full schedule. With text-based consultation services in telemedicine, the identification of symptoms from a user's consultation is a sophisticated process and time-consuming.

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Cyberbullying (CB) is classified as one of the severe misconducts on social media. Many CB detection systems have been developed for many natural languages to face this phenomenon. However, Arabic is one of the under-resourced languages suffering from the lack of quality datasets in many computational research areas.

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Maintaining a high quality of conversation between doctors and patients is essential in telehealth services, where efficient and competent communication is important to promote patient health. Assessing the quality of medical conversations is often handled based on a human auditory-perceptual evaluation. Typically, trained experts are needed for such tasks, as they follow systematic evaluation criteria.

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The security of IoT networks is an important concern to researchers and business owners, which is taken into careful consideration due to its direct impact on the availability of the services offered by IoT devices and the privacy of the users connected with the network. An intrusion detection system ensures the security of the network and detects malicious activities attacking the network. In this study, a deep multi-layer classification approach for intrusion detection is proposed combining two stages of detection of the existence of an intrusion and the type of intrusion, along with an oversampling technique to ensure better quality of the classification results.

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Nowadays, artificial intelligence plays an integral role in medical and healthcare informatics. Developing an automatic question classification and answering system is essential for coping with constant advancements in science and technology. However, efficient online medical services are required to promote offline medical services.

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Preterm birth, defined as a delivery before 37 weeks' gestation, continues to affect 8-15% of all pregnancies and is associated with significant neonatal morbidity and mortality. Effective prediction of timing of delivery among women identified to be at significant risk for preterm birth would allow proper implementation of prophylactic therapeutic interventions. This paper aims first to develop a model that acts as a decision support system for pregnant women at high risk of delivering prematurely before having cervical cerclage.

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Thalassemia is considered one of the most common genetic blood disorders that has received excessive attention in the medical research fields worldwide. Under this context, one of the greatest challenges for healthcare professionals is to correctly differentiate normal individuals from asymptomatic thalassemia carriers. Usually, thalassemia diagnosis is based on certain measurable characteristic changes to blood cell counts and related indices.

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Recently, telecommunication companies have been paying more attention toward the problem of identification of customer churn behavior. In business, it is well known for service providers that attracting new customers is much more expensive than retaining existing ones. Therefore, adopting accurate models that are able to predict customer churn can effectively help in customer retention campaigns and maximizing the profit.

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