Background: COVID-19 disrupted healthcare routines and prompted rapid telemedicine implementation. We investigated the drivers of visit modality selection (telemedicine versus in-person) in primary care clinics at an academic medical centre.
Methods: We used electronic medical record data from March 2020 to May 2022 from 13 primary care clinics ( = 21,031 new, = 207,292 return visits), with 55% overall telemedicine use.
Background: COVID-19 spurred rapid adoption and expansion of telemedicine. We investigated the factors driving visit modality (telemedicine vs. in-person) for outpatient visits at a large cardiovascular center.
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