An amendment to this paper has been published and can be accessed via the original article.
View Article and Find Full Text PDFBackground: The third Sustainable Development Goal aims to ensure healthy lives and to promote well-being for all at all ages. The health system plays a key role in achieving these goals and must have sufficient human resources in order to provide care to the population according to their needs and expectations.
Methods: This paper explores the issues of unemployment, underemployment, and labor wastage in physicians and nurses in Mexico, all of which serve as barriers to achieving universal health coverage.
Objective: This article describes the experience of the aval ciudadano "Citizens' Representative" (CR) in improving the Mexican health care system.
Methods: This is a qualitative study which took place in eight Mexican states in 2008. It evaluates different aspects of a nationwide program to increase the quality of health care services (National Crusade for Quality in Health Services).